Resident Resources

The resident shall be responsible for rent and utilities until the unit is re-rented and will be charged a lease-break fee equal to two month's rent. Resident will repay the landlord the full amount of any rent incentive or free rent given as a move-in incentive. See your lease agreement for full details and contact your Property Manager to discuss your options. 

If there is a roommate change, the new roommate will need to be screened and approved. Current roommates must also sign a roommate addendum releasing previous roommates for the lease. The roommate change fee is $150 per new roommate. Partial deposits will not be refunded to exiting roommates. Deposits are held for the total unit. Departing roommates are responsible for settling deposit costs with incoming roommates. Request a roomate change using this form. 

Building utilities vary by property.  See lease for details for your building. Discuss questions with your Property Manager. 

Applicants should make 2.5 times the rent as a collective group or sole applicant. Rental and credit history are reviewed and will be a determining factor in acceptance. In some cases, last months rent or a co-signer will be accepted to approve an applicant. Full details of our screening criteria are listed on the rental application. 

If you're locked out, please contact our maintenance team via phone at (206) 495-1345 for after hours assistance. A lockout fee will be charged based on the time of day. See your lease for fee details. If in event that no one is available to assist with the lock out, the tenant will be responsible for contacting a paying a locksmith.

Maintaining your residence in a clean and sanitary manner is required per your lease. Residents are required to replace light-bulbs as well as batteries within smoke alarms and carbon monoxide detectors, along with refrigerator filters. Residents are required to break down all cardboard boxes, and properly dispose of all garbage, compost, and recycling as compliant with Seattle city laws and regulations.

All damage determined to be the result of resident negligence may be subject to fees. Common Issues: 

• Misuse of garbage disposal
• Clogged drains 
• Broken fixtures
• Holes in Walls/Floors
• Failure to Report Leaks, Running Toilets'
• Unauthorized dumping (couches, mattresses, etc.)

See  your lease for complete details. Contact your Property Manager with questions. 

You may reach Seattle City Light at (206) 684-3000 or via their website. Additionally, your Property Manager will provide you with your meter number and all the details you need to get your account set up at move-in.

As a resident, it is your responsibility to provide us with a 20-day notice to vacate (for Month to Month leases) or 45 days (for Fixed Term Leases). You can find all the details about this process on our moving page.

If there is a refund due, we will return your deposit minus any itemized charges via USPS postmarked by 21 days of end of lease term. 

Residents must submit a change of address form with USPS prior to your move-out date. Any miss-deliveries are NOT the responsibility of management. If you believe a package was miss-delivered, we will try to assist if possible. 

After you receive a copy of your lease, you are required to sign within 48 hours, or the lease will automatically be cancelled, and the unit will be offered to the next applicant. Additonal time will be granted within the Seattle Rental law if additional accomodations or documentation is required.

You can access your resident portal here. If you forget your password, you can request a new password at sign in. Be sure to check your spam folder if you do not receive the reset link. If you still have trouble with your portal you can contact our main office 206-784-9780.